FREE UK
DELIVERY
£8.70
DELIVERY TO EIRE
£20 WORLDWIDE DELIVERY
UK 3 to 5 WORKING DAYS
EUROPE UP TO 7 WORKING DAYS (USUALLY LESS)
REST OF WORLD UP TO 14 WORKING DAYS (USUALLY
LESS)
UK
& USA RETURNS ADDRESS AVAILABLE
DETAILED DELIVERY TERMS
UK Delivery
Standard UK Mainland delivery
is FREE
For most
products please allow 3-5 working days from the date you
placed your order for your goods to arrive except
at Christmas, New Year and "sale time" when deliveries will
take up to 10 working days from your order date.
Eire: £8.70
Please allow 7 working days from your
order date for your order to arrive. International
delivery Orders will be sent via our appointed courier. Local
import duties may be payable on receipt.
Western Europe: £20
Please allow 7 working days from your
order date for your order to arrive. International
delivery Orders will be sent via our appointed courier. Local
import duties may be payable on receipt.
Rest Of The World:
£20
Please allow 14 working days from your order date for
your order to arrive. International delivery Orders will be sent
via our appointed international courier. Local import duties
may be payable on receipt.
Please note: Someone must be at the delivery address when the item
arrives in order to sign for it or the package will be returned to
the depot.
Duty and customs
If your
order is to be delivered outside the European Union, it may attract
import duty and local sales taxes which must be paid upon receipt
of the shipment. These rules vary by country and your local
government determines duty and customs charges.
GUARANTEE AND RETURNS
POLICY
For returns policy specific to
Groupon Voucher codes please see our Terms
& Conditions
No quibble
guarantee
At muubaa.co.uk we
understand that buying a leather jacket online can be a big
decision. You want something you’ll be wearing for years to
come and your jacket should fit you like a second skin, so for that
reason, we offer a no quibble return/exchange policy on all items,
for any reason, within 28 days of receipt.
Returns on muubaa voucher code
purchases.
If your purchase was
made using a voucher code and you are due a refund then you will
receive a refund of the reduced amount paid only, not the original
retail price.
If you purchase multiple items with a voucher code and receive a
higher discount value as a result, then refunds of returned
items will be calculated based on the resulting order value
and discount that would be applicable to that value.
How to return or
exchange
- There is no need to
telephone us when sending a return
- Simply pack your return
(preferably in its original packaging) and enclose the completed
returns form (received with your goods)
- Address your package to the Muubaa returns
address and take the parcel to a Post Office.
- We recommend that you send returns by recorded
post. Always retain proof of postage.
- Goods are returned to MuuBaa at your own expense
and any refund of this cost will be at our discretion.
UK
RETURNS ADDRESS
Please address the parcel to: Muubaa Returns Dept, The
Leather Shed, Unit 58 Millmead Industrial Centre, Mill Mead Road,
London N17 9QU
INTERNATIONAL RETURNS
ADDRESS
Please address the parcel to: Muubaa Returns Dept, The
Leather Shed, Unit 58 Millmead Industrial Centre, Mill Mead Road,
London N17 9QU
USA
& CANADA RETURNS ADDRESS
Please address the parcel to: SEKO Synergy c/o IDS Group,
35 Enterprise Avenue, Secaucus, New Jersey, 07094 USA
- You will receive your
refund credit, or exchange order (when in stock) within 2 to 3
weeks after you post the goods back to us.
- Please note that
refunds bought as presents can only be given to the original payer,
and if you decide to swap an item, we can't stop the payer
knowing.
- If there is a balance to pay for replacement
items then we will contact you by telephone.
Duty and customs
If your
order is to be returned to us from outside the European Union, it
may attract import duty and local sales taxes which must be paid by
the sender before we process the refund or exchange. These rules
vary by country and local government determines these duty and
customs charges.
Legal statement on
returns
Returning
any item within 28 days will be taken as notice of cancellation of
your order (or relevant part of your order). Goods are provided to
you on approval and legal title to the goods will not pass to you
until the three month post-delivery period has expired. On receipt
of the returned goods, MuuBaa will give you a full refund of the
amount paid for the goods (but not the postage) or an exchange
credit as required. You must, however, return the goods to MuuBaa
on cancellation in order to receive a full refund or exchange. When
returning goods on which you have received a discount/offer, that
discount/offer will no longer apply if you fall below the
discount/offer threshold and the refund will be adjusted
accordingly.
Returns policy specific to
third party offers
Occasionally
we run offers with third parties like Groupon for example.
Please check our terms and
conditions for any returns policies specific to these
offers.
